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Claims Company Information

For information on general claims processing, please click the button.

Important Claims Payment Information

Who is my Claims Company?

Beginning with the 2017-2018 policy year, Blue Cross Blue Shield of Massachusetts is responsible for processing your claims. Their dedicated claims analysts and customer service representatives can address any questions you have on an outstanding claim or on how a claim has been paid.

Blue Cross Blue Shield

How can I obtain claims information from Blue Cross Blue Shield?

Click on the following link: www.bluecrossma.com/wps/portal/members/my-account

Please note: To create an account with BCBS Member Services, you will need your Medical Plan Member ID number (found on your ID Card).

For the 2016-2017 plan year, the claims administrator was Christie Student Health.

Christie Student Health
P.O. Box 226586
Dallas, TX 75222
Phone: 844-603-6194

To check a claim status, click here to register or log into the Christie Student Health Portal: www.christiestudenthealth.com