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Claims Company Information

For information on general claims processing, please click the button.

Important Claims Payment Information

Beginning with the 2015-2016 policy year, AIG is responsible for paying your claims. AIG, as one of the nation's leading providers of health insurance solutions for students, works collaboratively with their clients to build better programs, provide best-in-class service and deliver innovative administrative support. Their dedicated claims analysts and customer service representatives can address any questions you have on an outstanding claim or on how a claim has been paid.

How Do I Contact the Claims Company:

AIG Accident & Health Education Markets
PO Box 2647
Camden, NJ 08101-2647
Website: www.studentinsurance.com
Phone: 1-877-775-5430
E-Mail: Geralyn.debruno@aig.com

You can also review your claims online by creating an online account with AIG directly. Please visit www.studentinsurance.com.

Claim Form

A claim form is not required. However, you can download one by clicking on the following link:
AIG Student Health Insurance Claim Form

For claims incurred during the 2014-2015 policy year, please contact:
HealthSmart Benefit Solutions
3320 West Market St., Suite 100
Fairlawn, OH 44333

You can call them toll-free at 877-349-9017, or contact them by email at akronclaims@healthsmart.com.