Quick Links

Claims Company Information

For information on general claims processing, please click the button.

Important Claims Payment Information

Who is my Claims Company?

HealthSmart Benefit Solutions formerly known as Klais & Company, Inc. is responsible for processing your claims. Their dedicated claims analysts and customer service representatives can address any questions you may have regarding an outstanding claim or how a claim has been paid.

How Do I Submit a Claim or Request Reimbursement?

If you receive a bill or you paid for a service and need to be reimbursed then you should send your bill, proof of payment, and a claim form to the insurance company at the address below. Please be sure that your name, health insurance ID number, and school name are on the bill and on the claim form. Make a copy for your records and send the original bill and the claim form to the insurance company.

Claim Form (Required For All Claims)

Download Claim Form

How do I contact HealthSmart Benefit Solutions, formerly known as Klais?

HealthSmart Benefit Solutions
3320 W. Market St., Suite 100
Fairlawn, OH 44333
1-800-331-1096 or 1-330-576-9049
Email: akronclaims@healthsmart.com


  • Gallagher Student Health & Special Risk
    500 Victory Road, Quincy, MA 02171
  • Phone
    617-769-6028
  • Toll Free
    800-933-4732
  • Fax
    617-479-0860
  • Email
    iss@gallagherstudent.com