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Claims Company Information

For information on general claims processing, please click the button.

Important Claims Payment Information

Who is my Claims Company?

HealthSmart Benefit Solutions formerly known as Klais & Company, Inc. is responsible for processing your claims for services received outside of Indiana. For services received inside of Indiana, claims are processed by Parkview Signature Care.

Their dedicated claims analysts and customer service representatives can address any questions you have on an outstanding claim or on how a claim has been paid.

How do I contact HealthSmart Benefit Solutions, formerly known as Klais?

HealthSmart Benefit Solutions
3320 West Market St., Suite 100
Fairlawn, OH 44333
Email: akronclaims@healthsmart.com
Phone: 1-800-331-1096

How do I contact Parkview Signature Care?

Parkview Signature Care
PO Box 5548
Fort Wayne, IN 46895-5548
Website: www.parkviewtotalhealth.com
Phone: 1-800-666-4449

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