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University at Buffalo

Claims Company Information

For information on general claims processing, please click the expand button:

Important Claims Payment Information

Who is my Claims Company?

Blue Cross Blue Shield of Western New York is responsible for processing your claims. Their dedicated claims analysts and customer service representatives can address any questions you have on an outstanding claim or on how a claim has been paid.

Blue Cross Blue Shield

Important Health Insurance ID Card Instructions

ID cards are mailed by Blue Cross Blue Shield of Western New York to the address on file with Gallagher Student Health (GSH). Cards are usually sent 7-10 business days after GSH has received your enrollment information from your school.

ID cards are available online through the BCBSWNY Mobile app, available in the App Store or on Google Play. You'll need your BCBS ID number (not your Social Security Number) to create your account. Your BCBS ID number is available by logging in and going to the 'Account Home' section of our website.

If you need a replacement ID card, you can request one by calling 1-800-888-0757.

How can I obtain claims info from Blue Cross Blue Shield?

Click on the following link:

Please note: To create an account with BCBS Member Services, you will need your Medical Plan Member ID number (found on your ID Card).