For information on general claims processing, please click the expand button:
Important Claims Payment Information
Who is my Claims Company?
Commercial Travelers is responsible for processing your claims. Their dedicated claims analysts and customer service representatives can address any questions you have on an outstanding claim or on how a claim has been paid.
A claim form is not required. However, you can download one by clicking on the following link:
Medical Claim Form
How do I contact Commercial Travelers?
70 Genesee Street
Utica, NY 13502
You can call them toll-free at
800-756-3702 or contact them by email at firstname.lastname@example.org.
For claims incurred during the 2016-2017 policy year, please contact:
HealthSmart Benefit Solutions
3320 West Market St., Suite 100
Fairlawn, OH 44333
You can call them toll-free at 877-349-9017, or contact them by email at email@example.com.
- Gallagher Student Health & Special Risk
500 Victory Road, Quincy, MA 02171
CONTACT CUSTOMER SERVICE