Provider Network Information
Who are Preferred Providers?
The Preferred Provider Network is Blue Cross Blue Shield of Massachusetts . A Preferred Provider is a doctor, hospital or other health care provider that participates in the Blue Cross Blue Shield of Massachusetts Blue Care Elect PPO Network.
The advantage to using a preferred provider is that these providers have agreed to accept a predetermined fee or preferred allowance as payment for their services. Out of network providers have not agreed to any prearranged fee schedule. Consequently, when insured students use preferred providers, out-of-pocket expenses will be less because any applicable co-payment will be based on a preferred allowance.
The insured person should be aware that preferred provider hospitals may be staffed with out of network providers. Receiving services or care from an out of network provider at a preferred provider hospital does not guarantee that all charges will be paid at the preferred provider level of benefits.
How do I find a Preferred Provider?
Students looking for a Massachusetts provider should call 800-821-1388 or visit and select the "Blue Care Elect (PPO/EPO)" Network:
Searching for Worldwide Providers?
In order to find a Blue Cross participating provider outside of Massachusetts, visit:
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