Frequently Asked Questions
2021-2022 Smith College Frequently Asked Questions.pdf
2020-2021 Smith College Frequently Asked Questions.pdf
BCBS MyBlue Member App.pdf
Plan Information
2020-2021 Smith College Student Health Insurance Plan Subscriber Certificate.pdf
2020-2021 Smith College Student Health Insurance Plan Pedi Dental Subscriber Certificate.pdf
Well Connection for Students.pdf
2020-2021 Smith College Student Health Insurance Benefit Highlights.pdf
2020-2021 Smith College Student Health Insurance Summary of Benefits and Coverage.pdf
Additional Benefits
For more information on additional benefits, please click the 
sign next to the specific benefit.
On Call-Smith College
Your school recognizes the risks students and faculty may face while traveling or living abroad. Through your Student Insurance Plan, you have On Call Global Assistance services to ensure you have access to immediate high quality support in the event of an emergency when you are away from home.
As a participant in this program, you have access to the services listed on following page when you are on a school related trip or assignment. Services range from telephone advice when you just need information or are not sure what to do, referrals to vetted providers to full-scale evacuations. On Call operates 24 hours a day, 365 days a year from its Global Response Center in Salem, New Hampshire. On Call is a core partner in a network of 56 assistance providers based worldwide but you will only need to communicate with the US based Global Response Center. All the coordination with internationally based Response Centers is done for you behind the scenes so you don’t have to worry about unfamiliar cultures and customs.
In the event of an emergency, you can contact On Call's 24-hour Global Response Center using the phone number on your membership ID Card to get immediate advice and assistance. On Call accepts all collect calls. One phone call connects you with a team of multilingual specialists for immediate help in an emergency, no matter how large or small.
On Call's 24-hour Global Assistance Program includes the following assistance services:
- Emergency medical assistance and medical evacuation/repatriation
- Pre-trip advice
- 24 hour nurse help line
- Medical monitoring
- Translation and interpreter referrals
- Replacement of lost traveling documents assistance
- Legal referrals
- Security evacuation assistance
On Call Membership Information
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