For information on general claims processing, please click the expand button:
Important Claims Payment Information
Who is my Claims Company?
Beginning with the 2017-2018 policy year, Blue Cross Blue Shield of Massachusetts is responsible for processing your claims. Their dedicated claims analysts and customer service representatives can address any questions you have on an outstanding claim or on how a claim has been paid.
Blue Cross Blue Shield
How can I obtain claims information from Blue Cross Blue Shield?
Click on the following link:
Please note: To create an account with BCBS Member Services, you will need your Medical Plan Member ID number (found on your ID Card).
For claims submitted during the 2016-2017 policy year, please contact:
PO Box 809025
Dallas, TX 75380-9025
- Gallagher Student Health & Special Risk
500 Victory Road, Quincy, MA 02171
CONTACT CUSTOMER SERVICE