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Claims Company Information

For information on general claims processing, please click the button.

Important Claims Payment Information

Beginning with the 2015-2016 policy year, Consolidated Health Plans (CHP) is responsible for processing your claims. Their dedicated claims analysts and customer service representatives can address any questions you have on an outstanding claim or on how a claim has been paid.

How Do I Contact the Claims Company:

Consolidated Health Plans
2077 Roosevelt Avenue
Springfield, MA 01104

Claim Form

A claim form is not required. However, you can download one by clicking on the following link:

For claims incurred during the 2014-2015 policy year, please contact:
HealthSmart Benefit Solutions
3320 West Market St., Suite 100
Fairlawn, OH 44333

You can call them toll-free at 877-349-9017, or contact them by email at akronclaims@healthsmart.com.