Claims Company Information
For information on general claims processing, please click the button.
Who is my Claims Company?
Beginning with the 2014-2015 policy year, Aetna Student Health is responsible for processing your claims. Their dedicated claims analysts and customer service representatives can address any questions you have on an outstanding claim or on how a claim has been paid.
A claim form is not required. However, you can download one by clicking on the following link: Medical Claim Form
How do I contact Aetna Student Health?
Aetna Student Health
PO Box 981106
El Paso, TX, 79998
You can call them toll-free at 866-746-6586.
You can also register for Aetna Navigator to review your claims online. To register, go to www.aetnastudenthealth.com.
For claims incurred during the 2013-2014 policy year, contact:
HealthSmart Benefit Solutions 3320 West Market St., Suite 100 Fairlawn, OH 44333 800-331-1096 email@example.com
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