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Cazenovia College

Claims Company Information

For information on general claims processing, please click the expand button:

Important Claims Payment Information

Beginning with the 2021-2022 policy year UnitedHealthcare StudentResources is responsible for processing your claims. Their dedicated claims analysts and customer service representatives can address any questions you have on an outstanding claim or on how a claim has been paid.

Important Health Insurance ID Card Instructions

Please follow these instructions to obtain your Health Insurance ID card:

1. Visit

2. If you have already created a UHCSR account, log in.

3. If you have not created a UHCSR account, click "Create New Account" and complete the registration process using your name, date of birth and Student ID number.

4. Once logged in, you will have access to ID cards, Claim information, EOBs and other plan-related information.

Note: If you do not have an ID card available on this website, it means that your coverage is not active or has not yet been processed.

How Do I Contact the Claims Company:

UnitedHealthcare StudentResources
PO Box 809025
Dallas, TX 75380-9025
Register for Online Claims Look Up at

Providers will bill the claims company directly. In the event that you paid for services and need to be reimbursed, mail the original invoice, proof of payment, and a copy of insurance ID card to Student Resources. Medical claim forms are not required. Please retain a copy of all mailed documentation for your records. Approximately 30 business days are required to process a reimbursement for a medical claim.

Claim Form

A claim form is not required. However, you can download one by clicking on the following link:
Medical Claim Form

For the 2020-2021 policy year, CDPHP was the claims administrator.

How can I obtain claims information from CDPHP?

P.O. Box 66602
Albany, NY 12206-6602
Phone: 1-877-269-2134