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Claims Company Information

For information on general claims processing, please click the button.

Important Claims Payment Information

Who is my Claims Company?

Beginning with the 2014-2015 policy year, Aetna Student Health is responsible for processing your claims. Their dedicated claims analysts and customer service representatives can address any questions you have on an outstanding claim or on how a claim has been paid.

Claim Form

A claim form is not required. However, you can download one by clicking on the following link: Medical Claim Form

How do I contact Aetna Student Health?

Aetna Student Health
PO Box 981106
El Paso, TX, 79998

You can call them toll-free at 866-746-6586.

You can also register for Aetna Navigator to review your claims online. To register, go to www.aetnastudenthealth.com.

For claims incurred during the 2013-2014 policy year, please contact:

UnitedHealthcare StudentResources
PO Box 809025
Dallas, TX 75380-9025
1-866-948-8472
Email: GKClaims@uhcsr.com