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Claims Company Information

For information on general claims processing, please click the button.

Important Claims Payment Information

Who is my Claims Company?

HealthSmart Benefit Solutions formerly known as Klais & Company, Inc. is responsible for processing your claims. Their dedicated claims analysts and customer service representatives can address any questions you have on an outstanding claim or on how a claim has been paid.

How Do I Submit a Claim or Request Reimbursement?

When outside of the United States, you will likely be asked to pay for your medical care first and then will need to seek reimbursement. When you submit claims for reimbursement, you will need to have the itemized bill(s) translated into English and the "International Studies Claim Form".

How do I contact HealthSmart Benefit Solutions, formerly known as Klais?

HealthSmart Benefit Solutions
3320 West Market Street
Fairlawn, OH 44333
1-800-331-1096
akronclaims@healthsmart.com

You can also register with HealthSmart to review your claims online. To register, go to www.healthsmart.com and click on "Status Link".


  • Gallagher Student Health & Special Risk
    500 Victory Road, Quincy, MA 02171
  • Phone
    617-769-6052
  • Toll Free
    800-933-4723
  • Fax
    617-479-0860
  • Email
    studyabroad@gallagherstudent.com