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Claims Company Information

For information on general claims processing, please click the button.

Important Claims Payment Information

Who is my Claims Company?

Beginning with the 2015-2016 policy year Commercial Travelers is responsible for processing your claims. Their dedicated claims analysts and customer service representatives can address any questions you have on an outstanding claim or on how a claim has been paid.

Claim Form

A claim form is not required. However, you can download one by clicking on the following link:
Medical Claim Form

How do I contact Commercial Travelers?

Commercial Travelers
70 Genesee Street
Utica, NY 13502

You can call them toll-free at
800-756-3702 or contact them by email at claims@commercialtravelers.com.

For claims incurred during the 2014-2015, please contact:
HealthSmart Benefit Solutions
3320 West Market St., Suite 100
Fairlawn, OH 44333

You can call them toll-free at 877-349-9017, or contact them by email at akronclaims@healthsmart.com.

  • Gallagher Student Health & Special Risk
    500 Victory Road, Quincy, MA 02171
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