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Provider Network Information

Who are Preferred Providers?

Beginning with the 2017-2018 policy year, the Preferred Provider Network will be doctors, hospitals or other health care providers that participate in the BlueCross BlueShield of Massachusetts Blue Care Elect PPO.

The advantage to using a preferred provider is that these providers have agreed to accept a predetermined fee or preferred allowance as payment for their services. Out-of-network providers have not agreed to any prearranged fee schedule. Consequently, when insured students use preferred providers, out-of-pocket expenses will be less because any applicable co-payment will be based on a preferred allowance.

The insured person should be aware that preferred provider hospitals may be staffed with out of network providers. Receiving services or care from an out of network provider at a preferred provider hospital does not guarantee that all charges will be paid at the preferred provider level of benefits.

How do I find a Preferred Provider?

Students looking for a Massachusetts provider should call 800-821-1388 or visit and select the "Blue Care Elect (PPO/EPO)" Network:

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Searching for providers outside of MA?

Please visit:

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For the 2016-2017 Plan Year:

To find a Harvard Pilgrim Provider for the 2016-2017 plan year in MA, NH, or ME

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To find a Provider outside of MA, NH, and ME please go to UnitedHealthcare Options PPO:

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Click here to access the United Behavioral Health Network:

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