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Claims Company Information

For information on general claims processing, please click the button.

Important Claims Payment Information

Who is my Claims Company?

For dates of service on or after July 1, 2013, Aetna Student Health is responsible for processing your claims. Their dedicated claims analysts and customer service representatives can address any questions you have on an outstanding claim or on how a claim has been paid.

Claim Form

A claim form is not required. However, you can download one by clicking on the following link: Medical Claim Form

How do I contact Aetna Student Health?

Aetna Student Health
PO Box 981106
El Paso, TX, 79998

You can call them toll-free at 866-746-6586.

You can also register for Aetna Navigator to review your claims online. To register, go to www.aetnastudenthealth.com.

If you have a claim for services rendered prior to July 1, 2013, follow the steps below to submit a claim to HealthSmart, formerly Klais & Company, Inc..

HealthSmart
3320 West Market St., Suite 100
Fairlawn, OH 44333

You can call them toll-free at 800-331-1096, or contact them by email at akronclaims@healthsmart.com


  • Gallagher Student Health & Special Risk
    500 Victory Road, Quincy, MA 02171
  • Phone
    617-769-6092
  • Toll Free
    877-367-2835
  • Fax
    617-479-0860
  • Email
    hwsstudent@gallagherstudent.com