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Hobart and William Smith Colleges

Claims Company Information

For information on general claims processing, please click the expand button:

Important Claims Payment Information

Domestic Students

Who is my Claims Company?

MVP Health Plan is responsible for processing your claims. Their dedicated claims analysts and customer service representatives can address any questions you have on an outstanding claim or on how a claim has been paid.

Important Domestic Student Health Insurance ID Card Instructions

Please follow these instructions to obtain your ID card.

1. Go to www.mvphealthcare.com.

2. Log in to your account, or register if you're a first-time user.

3. Click the "ID Card" link and download and/or print a copy of your ID card.

Claim Form

A claim form is not required. However, you can download one by clicking on the following link:

Claim Form

How do I contact MVP?

MVP Health Plan
PO Box 2207 Schenectady, NY 12301 You can call them toll-free at 1-888-687-6277

Email: submitclaims@mvphealthcare.com Website: www.mvphealthcare.com

International Students

Who is my Claims Company?

HealthSmart Benefit Solutions is responsible for processing your claims. Their dedicated claims analysts and customer service representatives can address any questions you have on an outstanding claim or on how a claim has been paid.

Important International Student Health Insurance ID Card Instructions

HealthSmart, the plan administrator for your student health insurance plan, offers a smartphone app designed to give you access to your ID Card on your smartphone. Follow the instructions in the link below to download the app and create your account.

Instructions:

1. From your smartphone go to myhealth.healthsmart.com.

2. Press the link to the Apple App store or the Google Play store

3. Search for and download the MyHealth for HealthSmart app

4. Use the self-service tools to create an account, recover your username or password or unlock your account.

If you prefer to download your card on your computer, you can visit myhealth.healthsmart.comand click "Create Account".

Claim Form

A claim form is not required. However, you can download one by clicking on the following link:

Medical Claim Form

How do I contact HealthSmart Benefit Solutions?

HealthSmart Benefit Solutions
3320 West Market St., Suite 100 Fairlawn, OH 44333 You can call them toll-free at 1-877-349-9017 or contact them by email them at akronclaims@healthsmart.com