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Claims Company Information

For information on general claims processing, please click the button.

Important Claims Payment Information

Who is my Claims Company?

Care First is responsible for processing your claims. Their dedicated claims analysts and customer service representatives can address any questions you have on an outstanding claim or on how a claim has been paid.

When receiving care from a CareFirst Blue Preferred Provider or a BlueCross and BlueShield Preferred Provider, the provider will file the claim for you. You will receive an explanation of benefits form showing how much the provider was paid and how much you owe the provider.

How do I contact Care First?

You can contact CareFirst Member Services at 844-898-3332 (NOTE: This Member Service Number is not available until August 1, 2016)

How can I obtain claims info from Care First?

Log in to My Account and Register by going to: www.member.carefirst.com/members/home.page.

Please note: To create an account with CareFirst Member Services, you will need your Medical Plan Member ID number (found on your ID Card.